These Hidden Devices will not appear in the Device Manager and can cause conflict with your current devices. On your Windows system, it may happen that some of the devices which was installed earlier and which you no longer use now will be hidden. Click Finish button once the installation is complete.Choose Generic USB Hub from the list and click the Next button.Next Select the option Let me pick from a list of device drivers on my computer.Click Browse my computer for driver software in the new window.Right-click on Generic USB Hub and select Update Driver Software from the menu.6] Update Driver Software Generic USB Hub Once done, restart Windows to reinstall all the driver’s controllers. Right click on each USB controllers and click Uninstall Device from the menu.Select and expand Universal Serial Bus controllers.Open Control Panel and navigate to Device Manager.5] Reinstall the drivers for USB controllers If plugging the camera to an alternative USB port recognizes your camera, then it is surely the problem with your system’s USB slot. The system mostly won’t recognize the camera if there is a hardware problem related to that USB port. If you don’t see GoPro files in the GoPro’s Quik app, try connecting your camera’s USB cable to another USB port. ![]() 4] Connect the camera to a different USB port If you are not able to see a USB logo, try connecting your GoPro camera to the computer using a different USB cable. ![]() When you connect your camera to the computer, using a GoPro USB cable, make sure that you see USB logo on the front display of a camera. If this doesn’t resolve the issue, keep reading further as the problem could be something else. If the problem persists restart the computer and reconnect the USB cable. Most importantly make sure that your camera is turned on, and the camera shows the USB symbol on the front display. Ensure that both the ends of a USB cable is securely inserted into computer and camera. If your system fails to recognize a camera device in the Quik app, make sure to check for any loose connection. If this doesn’t help, backup all your files from the reader and reformat the SD card to see if this helps your computer to recognize the camera. Try using a different SD card reader or a separate SD card slot to connect with computer. If the above solutions don’t help to resolve the problem, then there might be issues related to the compatibility of SD card with computer. When you connect your camera to the computer via USB cable, make sure that you have an SD card inserted into the camera for the computer to recognize the connection.
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